Help Center

Account and profile

Manage your info, privacy, and notifications in Account > Settings.

Profile and privacy

  • Your legal name stays private; listings and messages show your first name or preferred name.
  • In Privacy, you choose who can see your profile and whether to show the decade you were born.
  • To change your email, we send a code to the new address and notify the old one.

Security

  • Use a password that’s unique to agiltrip. If you lose a device, use Log out of all other devices in Login and security.
  • Never share the code we email you: our team will never ask for it.

Notifications

  • Emails about reservations, payments, and account security are always sent.
  • Reminders, messages, and offers can be turned off in Notifications.

Deleting your account

  • In Privacy, tap Delete account. You can’t have active trips, active reservations on your listings, or payouts on the way.
  • Your profile, listings, and wishlists are erased. Reservation and payment records are kept without your personal info, as required by law.